Shipping policy

At Gumus, we strive to provide a seamless shopping experience and are committed to delivering your orders as efficiently as possible. Please review our shipping and delivery policy for more information.

Processing Time:

Orders are processed within 1-3 business days upon receipt of payment. You will receive a confirmation email once your order has been shipped.

Shipping Methods:

We offer various shipping methods to cater to your needs. During checkout, you can choose the option that best suits your delivery preferences.

Delivery Time:

The estimated delivery time depends on the shipping method selected and your location. Please note that delivery times may vary due to unforeseen circumstances, such as customs delays or holidays.

Tracking Information:

Once your order has been shipped, you will receive an email containing tracking information for your package. You can also track your order through our website at gumus.eg by logging into your account and accessing the order history.

Where we deliver:

We deliver to every governorate in Egypt. Orders are shipped with Bosta and can be paid for in cash on delivery.

Cancellations and Changes:

If you need to cancel or make changes to your order, please contact us immediately at hello@gumus.eg. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

For any additional questions or concerns regarding our shipping and delivery policy, please don't hesitate to reach out to us at hello@gumus.eg. Our customer service team is always here to help and ensure your satisfaction with your Gumus shopping experience.