At Gumus, protecting your privacy matters to us. This Privacy Policy explains how we collect, use and share information about you when you visit or shop at gumus.eg (the “Site”). By using the Site, you agree to the practices described here. If you don't agree, please don't use the Site.
We may update this policy from time to time, so we encourage you to review it whenever you visit the Site or share personal information with us.
Information we collect
We collect information when you use the Site — for example when you make a purchase, create an account, or sign up for our newsletter. This may include:
- Personal information — your name, email address and phone number
- Payment information — your card number and billing address
- Device information — your IP address, browser type and device type
- Purchase history — the items you've ordered from the Site
How we use your information
- To process and fulfil your orders, including order confirmation and status updates
- To communicate with you, such as newsletters or promotions
- To personalise your experience, like suggesting pieces you may love
- To improve the Site, our products and our services
- To protect against, identify and prevent fraud and other illegal activity
Sharing your information
We may share your information:
- With trusted third-party providers who help us run the Site and our services, such as payment processors and fulfilment partners
- With law enforcement or government agencies, in response to a lawful request or to prevent illegal activity
- In connection with a sale or merger of Gumus or the Site
Your choices
- Opt out of newsletters and marketing at any time using the unsubscribe link in our emails
- Access, update or delete your account information by logging in or contacting us
- Control cookies and similar technologies through your browser settings
Security
We take reasonable measures to protect your information from loss, theft and unauthorised access, use or disclosure. That said, no transmission over the internet is ever completely secure, so we can't guarantee absolute security.
Contact us
Have a question about this policy or how we handle your information? Email us at hello@gumus.eg.